Before working together, Karlie was a naturopath running a busy clinic, charging $80 per hour. Stretched to capacity with a full client load, she didn’t have the time or mental space to see a way out.

We rebuilt her business model from the ground up, allowing her to step out of 1:1 work entirely, and instead using her professional skills in a highly leveraged way.

Together we’ve amplified her leadership within the industry, as well as expanded her brand and services into an entirely new market

Karlie has successfully run multiple launches, each generating tens of thousands of dollars. With a streamlined, highly-leveraged business model, robust backend systems to support daily operations, and a clear brand message that establishes her authority, she’s now moving confidently in a whole new direction.

*This client's name has been changed for anonymity 

When Sylvie* first came to me, she was facing recurring issues within her team. It quickly became clear that these issues were symptoms of deeper problems that had been given time to fester. Addressing these root causes required not only practical changes, but also deeper personal coaching for Sylvie herself.

On a practical level, we needed to create an environment where her team could excel, addressing key gaps in the operational structure. We optimised systems, implemented clear scorecards and reporting, and supported Sylvie in making the internal shifts to step fully into her leadership role.

At a personal level, we worked on her ability to stay steady and clear when faced with tactics aimed to sidestep accountability. This included recognising the patterns and practising communication strategies that kept conversations on track and standards upheld.

For instance, whenever she tried to hold certain team members accountable, they’d find ways to derail the conversation, leaving her feeling confused and frustrated. Rather than standing firm, she’d end up consoling them—completely bypassing the standards she intended to reinforce.

Much of this behaviour stemmed from old people-pleasing habits and an outdated narrative about wanting to be a “good boss,” which kept her in a cycle of over-accommodating. This, in turn, led to underperformance and ongoing frustration.

Through our work, Sylvie learnt to hold firmer boundaries and stay steady in the face of any tactics designed to deflect or derail. Today, she leads with much more clarity and confidence, and is able to hold her team to the standards required that keep things running smoothly.